Issues in implementing
the 6 sigma program
rolled out at Japanese companies

What is six sigma?
①Six sigma is called ‘initiative’ that is an activity to solve serious
 management problems in very small “COPQ” by the power of an
 entire company with the leadership of top management.

②Six sigma consists of 3 stages,
 ・setting managementproblems by top management program’,
 ・solution management problems by ‘work out program’,
 ・reforming organization climate by ‘people out program’

Costf oor uality

①The cost that is waste discharged for the settlement the troubles
  in quality of "products, articles, services"
②The cost that is waste occurred by lowness of quality in duties
 accomplishment for "product articles services"