Issues in implementing the 6 sigma program
rolled out at Japanese companies

What is six sigma?

(1)Six sigma is called ‘initiative’ that is an activity to solve serious
  management problems in very small
“COPQ” by the power of an entire
   company with the leadership of management top.
(2)Six sigma consists of 3 stages, setting management problems by ‘
top
   management program
’, solution management problems by ‘work out
   program
’, and reforming organization climate by ‘people out program


COPQ
C
ost of poor quality

(1)The cost that is waste discharged for the settlement the troubles in
  quality  of "products,articles,services"
(2) The cost that is waste occurred by lowness of quality in duties
  accomplishment for "product,articles, services"

next